*Are you a nut-free bakery?

No, unfortunately we are not a certified nut-free facility, but we do offer nut-free options. If there is a severe allergy, we do not advise ordering, as we cannot guarantee on inadvertent cross contamination.


*What is your best-selling product?

Our best-selling product would have to be our Designer Sugar Cookies. They are available in classic sugar cookie, gingerbread, funfetti, + chocolate flavours. They are carefully hand-cut, + hand-iced with royal icing; and are easily customizable for any occasion.


*How long do the Designer Sugar Cookies last?

The cookies are freshest within 1 week, but last for up to 2-3 months if kept in an airtight container (+ up to 6 months in the freezer). 

*How many Designer Sugar Cookies should I serve per person?

The catering rule of thumb is 2-3 cookies per person, depending on what other desserts are being served. If it is only our cookies, we recommend serving a higher quantity. If the cookies are to accompany other desserts, you only need a few to take your sweet table to the next level.


*How long in advance do I need to order?

Our general policy is minimum 1 week’s notice, however we will accept orders needed in a shorter timeframe if we are not booked. Please note that a rush fee may apply.


*What is the shelf life of each of your products?

We use only the best ingredients, and our products do not contain any preservatives. The shelf life varies between products, and most can be stored in the freezer. If you are freezing anything, remove it at least 20 minutes prior to consumption and enjoy at room temperature. If you have any questions about the specific shelf life of a product, please inquire.


*Do I need to refrigerate my product?

Any product containing dairy should be refrigerated if possible. Otherwise, keep in a cool dry place, and keep out of direct sunlight.


*What method of payment do you accept?

Cash or email transfer are preferred methods. Cheque (please make it out to Pretty Sweet) and credit card methods are accepted for payments over $25.00.


*Do you deliver?

Yes, we deliver all across the GTA. Please note a delivery fee applies based on location.


*Do you offer any gluten free products?

Yes! Although we are not a certified gluten free shop, some of our products are in fact gluten free, including most of our French macarons, + our White Chocolate Turtles Cheesecake. Check out our Classic Creations menu for more information.


*Do you offer any dairy free products?

Yes! We do offer a selection of dairy free + lactose free products including some pies + biscotti. Check out our Classic Creations menu for more information.